By: nntc
By: nntc
Any organization, has a legal duty to provide a safe working environment and that includes an environment free from bullying and harassment. If they fail to prevent or manage these behaviours, then a claim may be made for legal redress. It is clear that employees who suffer from bullying or harassment in the workplace now […]
Read moreBy: nntc
Manager Responsibilities All managers have a duty to establish and maintain a working environment free from harassment and bullying, by setting behavioural standards and modelling appropriate behaviour. A failure by a manager to implement this Policy, or deal appropriately with harassment or bullying could in itself lead to disciplinary action. Any manager who receives a […]
Read moreBy: nntc
HOW TO DEFUSE ANGER Dealing with aggressive behaviour The aim of staff response in intervening in an aggressive conflict is to facilitate a safe resolution of an incident, to minimise the arousal of the aggressor, to aid in the exploration of underlying emotions and problem solving and finally to maximise the opportunities for new learning. […]
Read morePERSONAL SAFETY ADVICE Consider carrying out your own dynamic assessment of risk before undertaking any work activity. This should include, as a basic minimum, consideration of the following: Do you know where your work location is? Is there a generic assessment for the task? Do you have the protective equipment you may need? Do you […]
Read moreBy: nntc