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Personal Safety Train The Trainer Program


Having in-house personal safety trainers enables organizations to deliver high-quality, customized safety training programs that are aligned with their specific needs, culture, and objectives. By investing in internal training capacity, organizations can promote a culture of safety, compliance, and continuous improvement, ultimately enhancing the well-being and productivity of their workforce.

Why Personal Safety Train The Trainer Matters

Having in-house personal safety trainers offers several advantages for organizations:

Rapid Response to Emerging Issues

In-house trainers can respond quickly to emerging safety issues or incidents by providing targeted training and support to employees as needed. Their proximity to the organization’s operations allows for timely intervention and resolution of safety concerns.


Employing in-house trainers can be more cost-effective than outsourcing training to external providers. While there may be initial costs associated with hiring and training in-house trainers, the long-term savings from reduced external training costs can be significant.

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    In-house trainers are readily accessible to employees, allowing for more frequent and convenient training sessions. This accessibility ensures that employees have regular opportunities to receive training and updates on safety procedures, reducing the likelihood of safety lapses or compliance issues.


    In-house trainers provide continuity and consistency in safety training programs. They are familiar with the organization’s safety policies, procedures, and protocols, ensuring that training materials and methods remain consistent over time and across different departments or locations.


    In-house trainers have the flexibility to adjust training schedules and content based on the organization’s needs and priorities. They can easily accommodate changes in staffing levels, operational requirements, or emerging safety concerns, ensuring that training remains relevant and effective.

    Cultural Alignment

    In-house trainers understand the organization’s culture and values, allowing them to integrate safety messages and practices seamlessly into the workplace culture. They can reinforce the importance of safety as a core value and promote a positive safety culture among employees.


    In-house trainers can tailor safety training programs to the specific needs, risks, and work environments of the organization. They have a deep understanding of the organization’s operations, culture, and safety protocols, allowing them to develop training materials and methods that are highly relevant and effective.

    Employee Engagement and Empowerment

    In-house trainers have a vested interest in the success and well-being of their colleagues, fostering a sense of camaraderie and trust among employees. They can engage employees in safety initiatives, solicit feedback, and empower them to take ownership of their own safety and the safety of their colleagues.

    This course is designed to enable you to deliver effective personal safety or lone worker training to your staff.
    Define Personal Safety.
    Identify and assess the personal safety risks associated with the work of your target audience.
    Develop individual strategies and safe systems of working for avoiding, reducing and managing personal safety risks whilst working.
    Explore the relevance of legislation in relation to Personal Safety.
    Discuss the importance of reporting and recording all incidents of violence and aggression.
    Explore some of the theories, causes and triggers to aggression.
    Explore the use of dynamic risk assessment in recognising the early warning signals of aggression and violence.
    Share best practice in the use of effective communication skills to be able to deal with the anger of others effectively and professionally.
    Explore how the fight and flight reaction can hinder our ability to remain calm and professional in the face of aggression and discuss how to manage this in order to respond rather than react to aggression.
    State the importance of safety when running a breakaway session (optional).
    Practice simple yet effective Breakaway Techniques in order to escape from a physically challenging situation.
    Discuss the training cycle and develop aims and outcomes for delivering your own training sessions.
    Explore the different delivery methods you can use to put your training across to your target audience.
    Develop a lesson plan for delivering a short training session for assessment.
    Practice delivering a short mini session in a safe learning environment.
    Other Information
    Duration 2 – 3 days
    Face to Face Training
    maximum number of delegates 12.
    Accreditation available through OCN Credit4Learning.
    Public courses not available.

    Our Approach to Personal Safety Train The Trainer

    All our courses are tailored to reflect the needs and values of our clients. The course focuses as much on prevention of violence and aggression as it does escape techniques. The techniques are taught as a last resort and emphasises the importance of situational awareness, positive behaviour management and verbal and nonverbal de-escalation techniques.

    The course is designed for those who already have some experience of delivering training but can also be tailored towards those who have had no or little training experience by including content on:

    • The training cycle
    • Creating SMARTER aims and outcomes
    • Designing lesson plans
    • Training methods
    • Assessing learning
    • Evaluating training

    The course is taught in a student-centred interactive style and we would expect delegates to do the same in all their courses. The techniques taught have been well researched and are safe and ethical. With our methods there is no intent to harm the other person; The main aim is to use simple movements to extricate yourself from a grab or hold or to use to defend against an assault, in order to get away from the situation.

    The course is accredited by OCNCredit4Learning. The assessment process is non-threatening and This gives the delegates opportunity to prepare for their courses back in the workplace. The trainer will make every attempt to put the delegates at ease and create a safe learning environment. Delegates are required to run a short training session which is observed by the trainer and their peers. Feedback is delivered both by the other delegates on the trainer. If a delegate feels unhappy with their session they have the chance to deliver it again.

    The delegates will receive a qualification which has no end date but we do insist that as part of ongoing professional development that the trainers do update their skills regularly.

    What Our Personal Safety Train The Trainer Program Covers


    • This introduction gets delegates talking about personal safety and begins to raise awareness of potential risks from the behaviour of clients and others.
    • Housekeeping
    • Aims and Outcomes are discussed.


    • This session gets the delegates to identify some of the potential risks to their personal safety using a P.E.T. Assessment (Person, Environment, Task).
    • It also helps delegates identify some of the underlying causes which may be triggering aggressive behaviour.
    • Finally, we reinforce the importance of reading risk assessments / Care Plans / Case Files and planning to prevent aggression and violence by being informed.


    • Delegates are encouraged to identify practical common-sense solutions to either avoid reduce or manage potential risks to personal safety whist working alone (including working out and about, home visits, travel, 1:1 meetings and working in a building alone).


    • The importance of awareness
    • Detecting early warning signs of aggression and violence
    • Where appropriate discussing triggers to aggression
    • Recognising different levels of aggression


    • This session is all about recognising the impact adrenalin can have on our body language, our thinking, and our behaviour, how this can impact upon the outcome of a conflict situation and the importance of remaining in control and professional in the face of aggression. It is also important to point out at this stage that one of the effects of aggression is that our heart rate increases to over 145bpm when we are under threat at this stage our ability to use finer motor skills is impaired, but the use of our major muscle groups increased.


    Delegates will practice the following movements (if relevant):

    • Basic Defense Stance
    • Personal space
    • Handshake
    • Wrist Grabs
    • Arm Grabs
    • Clothing Grabs
    • Hair Pulls
    • Bites
    • Grabs to the throat
    • Headlocks
    • Bear Hugs
    • Punches and Kicks

    SAFETY ON THE COURSE (optional)

    Delegates learn the importance of safety on the course by completing:

    • Room Risk Assessment
    • Person Risks Assessment
    • Safety Briefing


    This session will allow delegates to share best practice in:

    • Creating an environment to reduce emotional distress and or remove triggers.
    • Using de-escalation techniques to calm an angry individual.

    REASONABLE FORCE (optional)

    • Delegates will learn how the laws relating to reasonable force relate to their work


    Delegates will be asked to run a short mini session and receive feedback from colleagues and the trainer.

    Why Choose NNTC for Personal Safety Train The Trainer?

    • Jackie Dolan has been delivering Personal Safety Train The Trainer Courses for over twenty years.
    • Testimonials and references can be provided on request.


    What are the pre-requisites for the course?


    Do you run public courses for an individual to attend?


    Is there support after the course?

    Yes – you can email the trainer any time after the course for support or further information.

    Do you have to be physically fit to attend this course?

    No – the physicality is minimal if included

    Is there a refresher course?

    Yes – we would recommend every 12 months initially followed by a biannual refresher

    Will there be an exam?

    Delegates will have to deliver a mini session and complete a questionnaire

    What materials will I receive from the course?

    Training Manual
    PowerPoint Presentation

    Is there a reduction in fees for charitable organisations?


    What is the Maximum Number of Delegates allowed on the course?


    Would your trainer travel to us?


    What should delegates wear for the course?

    Comfortable clothing. We do not insist that delegates wear tracksuit and trainers but to wear the clothes they carry out their duties in providing it’s not a tight skirt and high heels!(if breakaway is included)