Personal safety in the workplace is of paramount importance as it directly impacts the well-being, productivity, and morale of employees.


Personal safety in the workplace is of paramount importance as it directly impacts the well-being, productivity, and morale of employees. It encompasses measures and practices aimed at preventing accidents, injuries, and incidents that may harm individuals while they perform their job duties. By prioritizing personal safety, organizations create a secure and supportive environment where employees feel valued, respected, and motivated to contribute effectively. Additionally, promoting personal safety fosters a positive safety culture, enhances employee engagement, reduces absenteeism and turnover, and protects the organizations from legal liabilities and reputational damage. Overall, investing in personal safety in the workplace is essential for safeguarding employees’ physical and mental health, ensuring compliance with regulations, and fostering a thriving and sustainable work environment.
Employees face a variety of personal safety risks and challenges across different work settings, which can vary based on factors such as industry, job role, and work environment.
Assaults occur annually in UK workplaces
UK employees have experienced customer aggression at work
Total workplace violence incidents reported yearly
Employees in customer-facing roles, healthcare, social services, or security positions may face the risk of workplace violence from clients, customers, patients, or members of the public. This can include verbal abuse, threats, physical assaults, or harassment, leading to physical
The HSE reported that in 2019/20, there were 693,000 incidents of violence at work, including physical assaults and threats, affecting employees in various sectors.
Case study: A retail worker in the UK was verbally abused and physically assaulted by a customer while working alone in a store. Proper training in conflict resolution and de-escalation techniques could have helped mitigate the risk of violence and protect the employee’s safety.
These statistics and case studies underscore the importance of training in personal safety to prevent workplace injuries, fatalities, violence, stress-related illnesses, and incidents involving lone workers. By investing in comprehensive training programs, organizations can empower employees with the knowledge, skills, and confidence they need to work safely and effectively, ultimately enhancing their well-being and productivity.

Recognising potential threats

Minimising dangers

Managing conflict calmly

Self defence skills
All our courses are tailored to reflect the needs and values of our clients. The course focuses as much on prevention of violence and aggression as it does escape techniques. The techniques are taught as a last resort and emphasises the importance of situational awareness, positive behaviour management and verbal and nonverbal de-escalation techniques.
The course is taught in a student-centred interactive style. The techniques, if taught ,have been well researched and are safe and ethical. With our methods there is no intent to harm the other person; The main aim is to use simple movements to extricate yourself from a grab or hold or to use to defend against an assault, in order to get away from the situation.

Delegates are encouraged to identify practical common-sense solutions to either avoid reduce or manage potential risks to personal safety whist working alone (including working out and about, home visits, travel, 1:1 meeting and working in a building alone
Delegates will learn how the laws relating to reasonable force relate to their work
Delegates will practice the following movements (if relevant):
Personal safety training empowers individuals with the knowledge, skills, and confidence they need to navigate their daily lives safely and confidently. By investing in personal safety training, individuals can enhance their safety, well-being, and quality of life.





The NNTC Personal Safety Training have between 5- and 25-years’ experience delivering Personal Safety Training in many organisations including The NHS, Housing, Social Care, County Councils, Cinemas etc.

Testimonials supporting our proven track record in delivering successful Lone Worker train the trainer courses can be provided on request

Available through OCN Credit4Learning allows us to keep the quality high and the cost to you low
Duration 1 Day
Accreditation is available through OCN Credit For Learning
Maximum number of delegates 12
Maximum number of delegates 12
Comfortable clothing. We do not insist that delegates wear tracksuit and trainers but to wear the clothes they carry out their duties in providing it’s not a tight skirt and high heels!(if breakaway is included)
No – the physicality is minimal if included
A handout is available on request
“The training delivered by the team was extremely engaging and practical. Our staff gained valuable techniques for managing difficult situations with confidence.”

The National Network of Training Consultants is a cooperative of independent trainers focused on workplace safety and wellbeing.
Member of OCN Credit For Learning
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